I was very impressed with my samples. The customer service however, was not that great. simple communication such as by the way, we’re going to be closed for Chinese new year. This is the date will be able to begin manufacturing your samples and it takes this amount of time and shipping will happen at this time should have been discussed while we were discussing the order and it was not until after my payment was submitted. there has also been additional communication in regards to other samples post receiving my first shipment. It could be a language barrier, or it could be that I did a review prior to receiving my shipment in regards to the customer service that I was receiving.